Privacy Policy

This privacy policy ("Policy") describes how ASKJENSANFORD LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our website [Website URL] (the "Site") and online course platform (the "Service"). It also explains your choices about how we use information about you.

By using the Site or Service, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use the Site or Service.

Information We Collect

We collect information about you in the following ways:

Information you provide to us: We collect the information you provide directly to us when you create an account, purchase a course, or otherwise interact with the Site or Service. This may include your name, email address, payment information, and any other information you choose to provide.
Information we collect automatically: When you use the Site or Service, we may automatically collect certain information about your device and usage of the Site or Service. This may include your IP address, device type, browser type, and usage data.
Information we receive from third parties: We may receive information about you from third parties, such as social media platforms when you choose to link your account or otherwise connect to the Site or Service through a third-party service.

How We Use Information

We use the information we collect to provide, maintain, and improve the Site and Service, and to personalize your experience. We may also use the information for the following purposes:

To process and fulfill your orders and provide customer support.
To communicate with you about your account and the Site or Service.
To send you promotional materials and marketing communications.
To analyze and improve the Site and Service.
To detect, prevent, and address technical issues.

Sharing of Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share your information as follows:

With service providers: We may share your information with service providers who perform services on our behalfs, such as payment processors and website hosting providers.
With third parties for legal reasons: We may disclose your information to third parties if we believe in good faith that such disclosure is necessary to comply with a legal obligation, to protect the rights, property, or safety of us or others, or to enforce our terms of service.

Your Choices

You can update your information or change your preferences at any time by logging into your account on the Site or Service. You may also opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. Please note that if you opt-out of promotional emails, we may still send you non-promotional emails, such as those related to your account or the Site or Service.

Data Retention and Account Deactivation

We will retain your information for as long as your account is active or as needed to provide you the Site and Service. If you wish to deactivate your account, please contact us at [Contact Email]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

The Site and Service are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

Changes to This Policy

Yes, we may update this Policy from time to time. We will post any changes on this page and encourage you to review the Policy periodically. ASKJENSANFORD LLC reserves the right, in its sole discretion, to change the Policy under which askjensanford.com is offered. The most current version of the Policy will supersede all previous versions. ASKJENSANFORD LLC encourages you to periodically review the Terms to stay informed of our updates. If we make significant changes to the Policy, we may also notify you by email or through a notice on the Site or Service. The updated Policy will be effective immediately upon posting unless otherwise noted.

If you have any questions or concerns about this Policy or our privacy practices, please contact us at [email protected]

Effective as of June 1, 2022